"Personal Information" means information which relates to you, and which can, either on its own or in combination with other pieces of information, reasonably allow you to be identified.
This Policy does not apply to the Personal Information of our employees, our consultants or other individuals assigned to Loop, or to any information that is not Personal Information.
1. WHAT PERSONAL INFORMATION DO WE COLLECT?
1.1 Information you provide
We and our service providers collect Personal Information you provide when you use the Services. You may also provide us with Personal Information about other people.
The Personal Information you provide us can include, but is not limited to:
- Personal details (e.g. name, date of birth, employer’s information, business information);
- Contact details (e.g. phone number, email address, postal address or mobile number);
- Business information (e.g. employer name, job title, professional qualifications, industry); and
- Transactional information (e.g. information about your Services you request, information relating to any of your requests, queries or complaints).
1.2 Information we collect from other sources
We may collect Personal Information about you if another person provides us with your Personal Information. We may also collect Personal Information about you from other sources, including from our partners.
The categories of Personal Information that we collect about you from these other sources are:
- Personal details (e.g. name, date of birth, employer’s information, business information);
- Contact details (e.g. phone number, email address, postal address or mobile number); and
- Business information (e.g. employer name, job title, professional qualifications, industry).
1.3 Information automatically collected about you
We and our partners and service providers automatically collect certain technical information from your computer or mobile device over time when you use these devices to access the Services and will collect this technical information across different websites.
The categories of Personal Information we automatically collect about you include:
- Browser details (e.g. Internet Protocol address, your browser type);
- Device details (e.g. device model, MAC address, advertising identifier, operating system); and
- Usage details (e.g. search requests and results, application usage data, and suggestions based on user actions).
Some of this information may be collected through the use of "cookies" or similar technologies such as pixels, clear gifs or device fingerprints (together referred to as "cookies"). Cookies are small files that a site or its service provider may transfer to your computer’s hard drive through your Web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
2. COOKIES AND SIMILAR TECHNOLOGIES
By using a browser feature called a cookie and other methods, Loop and our third party service providers may gather non-Personal Information when you visit our websites, such as data about the frequency of your visits to our websites, the duration of your visits, the pages you view and the type of Internet browser and operating system you use. A cookie is a small text file containing a unique identification number that identifies the visitor’s browser, but not necessarily the visitor, to our computers each time our websites are visited. Website visitor information is collected on an anonymous basis, which means that no Personal Information is associated with such data, unless a visitor specifically provides us with such information (e.g. through our Services or by sending us a message from our websites).
You can manage your cookies by installing a third-party program or by reconfiguring your web browser. Most web browsers are initially set up to accept cookies; however, you can delete or disable cookies by modifying your settings. If you decide to disable cookies on our websites, you may not be able to take full advantage of all website features.
2.2 Online Communications
We may combine and store information about your use of our websites and the online information that you have provided us with, along with other online and offline information we may have collected.
For your convenience, search functions are sometimes provided on our websites. We keep records of the words searched to learn more about what kind of information our users are seeking, and thus improve our Services.
3. HOW DO WE USE YOUR INFORMATION?
We collect, use and/or disclose your Personal Information for the following purposes:
- to provide the information you requested;
- to communicate with you in relation to the Services and to respond to your requests and inquiries;
- to communicate with you regarding Loop and its activities which may take the form of outbound emails;
- to detect and protect against error, fraud, theft and other illegal activity;
- to better understand your needs and preferences;
- to organize and administer contests and/or surveys;
- to meet legal requirements; and/or
- for any other purpose for which you otherwise give your consent.
Unless otherwise described above, we will use the Personal Information in this way to meet our legitimate business interests. We have an interest in improving the functionality of the Services (through tailoring content, and analyzing statistics) to make sure you have the best experience using the Services, and an interest in communicating with you (through marketing, responses to customer service requests and content delivery) in a way that is most useful to you. We also have an interest in protecting our rights and upholding the law.
You can contact us using the details set out below for more information about our legitimate interests and the measures we have taken to ensure your rights are not infringed. Subject to local law, you can also object to any processing which we carry out on the basis of our legitimate interests.
We may also combine or aggregate any of the information we collect through the Services for any of these purposes.
4. HOW DO WE DISCLOSE YOUR INFORMATION?
We may disclose your Personal Information within our organization in order to better serve you and to provide you with information about Loop.
When you provide Personal Information to us with respect to employment opportunities, including, but not limited to, your resume, we will treat such Personal Information on a confidential basis and use it only (i) to consider you for current or future employment opportunities within Loop, and (ii) to contact you with respect to such employment opportunities. We will retain your Personal Information for further employment opportunities that may arise within Loop, unless you inform us that you no longer want us to retain your information.
We may also provide information we collect through the Services which has been anonymized to the extent that you are no longer identifiable to third parties for marketing, advertising, or other uses.
5. HOW DO WE PROTECT YOUR INFORMATION?
We ensure that administrative, technical, and physical security measures designed to safeguard the information collected by the Services are always maintained. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to the Services over networks that we do not control, including the Internet and wireless networks.
We will keep your Personal Information for as long as we have a relationship with you (e.g. for as long as you are a user of our Services). Once our relationship with you has come to an end, we will retain your Personal Information for a period of time that enables us to:
- Maintain business records for analysis and/or audit purposes;
- Comply with record retention requirements under the law;
- Defend or bring any existing or potential legal claims; and
- Deal with any complaints regarding the Services.
We will delete your Personal Information when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.
6. YOUR CHOICES
You have certain rights regarding the Personal Information we hold about you, subject to local law. These may include the rights to access, correct, delete, restrict our use of, or receive a portable copy in a usable electronic format of your Personal Information. You also may also object to our uses of your Personal Information as described above.
We encourage you to contact us at the contact information set out below to update or correct your information if it changes or if the Personal Information we hold about you is inaccurate. Where you have provided your consent to any use of your Personal Information, you can withdraw this consent at any time.
If you would like to discuss or exercise any rights you may have under law, please contact our Privacy Officer at the contact information set forth below. We work with you to make sure that any concerns you have about the use of your information are addressed appropriately, but if you feel we are unable to resolve a particular concern you may have the right to complain to the data protection authority in your country of residence.
If at any time you would like to unsubscribe from receiving future marketing emails, you can email us at [email protected]. Alternatively, you may follow the instructions at the bottom of each email, and we will promptly remove you from ALL marketing correspondence. You may continue to receive communications related to your relationship with Loop, or other communications as permitted by applicable laws.
8. CONTACTING US
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority of the country in which you live using their website.